From the first phone call, Marie was super friendly and prompt at returning calls. We fell in love with Kim! We are super pleased with our carpet and new floors. THANK YOU!
Just an all out great experience working with Paul & his team. The project came in under budget, on time and they paid attention to the little details that made all the difference with our one of a kind 100 year old hardwood
the contractor only appeared at our job a few times, as he kept going back to a previous job but his assistant did a very good job
Love the floor and the customer service! The team that put the floor in was outstanding..
Had hardwoods/carpet replaced. Crew cut floors inside house leaving a dust film on every surface. Unhappy with response of foreman/sales staff with resolution. Letter sent to USAA insurance with pics/details. Provided opportunities to make things right through insurance adjuster and you opted not to.
The willingness of the sales person, Stewart, to take the time to explain all the different options regarding materials, installation, and product quality/durability was exception and greatly appreciated. I was particularly concerned about the installation as I had real problems with other contractors. I was assured that the installation would be no problem. Sure enough, that was absolutely correct. The crew was efficient and professional right down to the smallest detail. The entire installation was done in 3 days and it is stunning, the new floor is beautiful, Stewart and his crew were willing to work with me on everything. Even though I absolutely dreaded the process it turned out great and with zero problems encountered from start to finish. I highly recommend this company!
Made the process much simpler with helping to offer lot of product options. Came to home to help with recommendation of what would go well in home. Install was so easy. He did everything and kept things clean and put everything back where it was.
You show tremendous respect for your customers' homes, have great style sense, and do wonderful installation work. Thank you for our beautiful backsplash and floor!
Erin and Blair Baldwin
Rob was incredibly responsive and flexible with our changing needs.
Great work and follow up! A*****